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FAQ

Questions, answered

For organizers

How much does TicketFox cost?

You can pass all fees to ticket buyers, which means TicketFox can cost you nothing. There are no subscriptions and no contracts — you keep your ticket revenue.

When do I get paid?

Funds are deposited into your account the next business day, so you get quick access to your revenue instead of waiting days.

What kinds of events can I sell tickets for?

Public or private events, reserved seating or general admission, online-only, point-of-sale-only, or both. From sports and fairs to nightclubs, festivals, schools, and fundraisers — if it has a gate, TicketFox can ticket it.

How do I check tickets at the door?

Scan QR codes with any phone or tablet. Each scan is validated to prevent duplicate entries, and manual ticket lookup is available to resolve any issue quickly.

Can I track sales while the event is live?

Yes. Real-time reports show live ticket sales, the ticket types selling, and revenue, so you can anticipate turnout and adapt on the fly.

How do I get started?

Register as a merchant, build your first event, and start selling — online, at the door, or both. There's no contract and no upfront cost.

For ticket buyers

Do I need an account to buy tickets?

No. You can browse public events and purchase tickets with no registration or account required. Just pick your event, check out, and your tickets arrive instantly.

How do I receive my tickets?

Every ticket is delivered as a QR code by both text message and email the moment your purchase completes. You can also look up your tickets any time on TicketFox.

Can I buy tickets at the venue?

Yes, if the organizer enabled door sales. Many TicketFox events sell tickets both online and at the venue, including card-present payments with a credit card reader.

I have a private event link — how does that work?

Private events are reachable only through the unique, secure URL the organizer shared with you. Open that link to view the event and purchase tickets just like a public event.

Selling tickets?

Create your event, sell online and at the door, and pass fees to buyers so it can cost you nothing. Get paid the next business day.

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Looking for tickets?

Browse public events and buy in seconds — no account required. Your tickets arrive instantly by text and email.

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